Returns & Exchanges

At Gomez Western Wear, we stand behind the quality of our boots and apparel. If you are not completely satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items in their original packaging, ensuring all tags are attached and boot soles are free of scuffs.

3

Label and Ship

Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing