Frequently Asked Questions

Everything you need to know about your Western wardrobe and orders.

What is your return policy for boots and apparel?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure boot outsoles are not scuffed; we recommend trying them on carpeted surfaces.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their gear sooner.

Are your cowboy boots true to size?

Most of our Western boots run true to size, but specific brands may vary. We provide a detailed size guide on each product page to help you find the perfect fit.

Do you offer international shipping?

Currently, Gomez Western Wear ships to the United States and Canada. We are working on expanding our reach to more international destinations soon.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.